Help My Ryobi Garage Door Wont Work

I do steps just how it says and nothing.
Help my ryobi garage door wont work. Solution press the lock button on the indoor keypad or smart phone app to unlock the garage door opener. Pull the emergency release rope and raise the garage door until the outer trolley engages the inner trolley. Solution inspect the entire product for loose parts such as screws nuts bolts caps etc. Tighten all parts securely.
The ryobi app on my iphone will not control the garage door opener. Garage door opener is loud or noisy. Stand within 20 feet of your garage door and attempt pressing the button if your remote is further away from the door the signal won t be strong enough to prompt the door. Garage door cannot be opened or closed with car remote or outdoor keypad.
Door arms are not connected to the garage door. If your remote works correctly check that the opener s antennae doesn t have any excess debris buildup is pointed toward the door and isn t broken. Possible cause fasteners may not be tightened securely. I have a ryobi garage door.
I need a new ryobi garage opener for cars.